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Questions and Answers
What is an eSIM and how does it work?

An eSIM (embedded SIM) is a digital SIM integrated directly into your device. It lets you connect to mobile networks without the need for a physical SIM card, allowing you to change carriers or plans simply by downloading a new profile — no card swapping required.

How do I install and activate an eSIM on my device?

Once you purchase a data plan, you’ll receive a QR code by email. To activate it, open your device settings, go to “Cellular” or “Mobile Data,” choose “Add a New Plan,” and scan the QR code. Make sure your device is connected to the internet during activation.

Which devices are compatible with eSIM?

Most recent smartphones, tablets, and smartwatches are compatible with eSIM technology — including iPhone models from XR and newer, Google Pixel 3 and later, Samsung Galaxy S20 series onward, as well as selected iPads and Apple Watches. For a complete compatibility list, it’s recommended to check with your device manufacturer.

Can I use dataForTravel for making calls and sending texts?

dataForTravel offers data-only plans, giving you internet access for apps like WhatsApp, Skype, or Zoom — so you can make calls and send messages online instead of using traditional voice or SMS services.

How secure is eSIM compared to a physical SIM card?

eSIM technology offers enhanced security by removing the risk of SIM card loss, theft, or physical damage. It also uses advanced encryption and remote management features to keep your data safe and protected.

Can I store multiple eSIM profiles on my device?

Yes, most smartphones can store multiple eSIM profiles, though only one can be active at a time. This makes it convenient for travelers or anyone managing separate personal and business plans.

How can I switch between different eSIM profiles?

To change eSIM profiles, open your device’s Settings, navigate to “Cellular” or “Mobile Data,” choose the profile you want to use, and activate it. You can easily switch between profiles depending on your location or preferred network.

Will my dataForTravel work in any country?

dataForTravel offers international roaming across numerous countries worldwide. Coverage, however, may vary based on your carrier and selected data plan, so it’s best to confirm that your destination is included before you travel.

How do I check my remaining data balance?

To track your data usage, go to your device’s Settings, open “Cellular” or “Mobile Data,” and review your current data consumption and plan details. You can also use your carrier’s app or online portal for real-time monitoring if available.

What should I do if my phone with an active eSIM gets lost or stolen?

If your device is lost or stolen, contact dataForTravel to deactivate your eSIM or transfer it to a new device. You should also use remote security tools like “Find My iPhone” or “Find My Device” to lock or erase your data. These steps help protect your personal information and prevent unauthorized network access.

For further assistance, feel free to contact our customer support team at info@datafor.travel. We're here to help you stay connected wherever you go!
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